MONTANA SECRETARY OF STATE
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MEETING THE DEMANDS
OF A DIGITAL WORLD
As Montana’s Business Officer, Secretary Stapleton is committed to giving the highest support for the small businesses which form the backbone of Montana’s economy.
IMPROVEMENTS ARE INEVITABLE
On the day Secretary Stapleton took office, he started implementing changes to the computer system (SIMS) which serves the 160,000 businesses registering annually.
TIME IS OF THE ESSENCE
Before Secretary Stapleton implemented his new digital services, customers were spending as much as 43 hours a day, collectively, waiting on the phone to be helped.
You cannot manage what you do not measure. The new digital systems put in place make it easier to audit the process of our Montana business services.