“Your employee, Emily, is a very competent, courteous, polite employee, who graciously helped me with trouble in changing our two family corporations into our grandson’s name.  These changes were critical to his banking and other transactions.  Emily was very good natured and pleasant the lengthy time that I was consulting her.  I think she deserves a big “ATTA GIRL.”  It has been a pleasure to have her make my day!” – Gary Gollehon

“I just wanted to commend Kelley for the great job she did helping me on the phone today. She should be acknowledged for her patience and understanding of working with someone who is not computer savvy. She was so pleasant.  I just wanted you to know what a great person you have working in your office. Kelley thank you for your help!!!”

– Charles Heringer

“I want to thank you for your professionalism and immense patience with me.  It has been tough on small businesses and in particular the tour industry.” – Lily Moore

Pam helped me today on the phone and was extremely helpful with my inc papers…I want to reach out and personally let you know how friendly and helpful she was and to tell you how glad I am that she was the one that helped me…shout out to Pam B!!!

“THANK YOU THANK YOU THANK YOU!  That was the easiest annual report I’ve ever had to file.  I appreciate you making the sosmt.gov [sosmt.gov] web so much easier to navigate.  HUGE improvement!  Kudos to you and your staff!” – Melissa Ross

“I received the email notice for filing the 2022 Annual Report for my business today which is due April 15th.  The link led me to a very user-friendly site which allowed me to update, file and submit payment for the 2022 Annual Report in just minutes.  I am not a very ‘techy’ person and usually dread the task of computerized updates.  I want to thank the Secretary of State office for providing such an easy process to file.” – Kelly Manzer

“I would like to extend my deepest appreciation for your help today. Please pass this compliment on to your supervisor. You were so accommodating, friendly, knowledgeable, efficient, and within minutes, you emailed the necessary documents needed. You totally relieved my anxiety and frustration of the issue at hand. A big thank you for a great job done!”  Patty Fisher

“Thank you for your thoughtfulness, courtesy and professionalism today to assist me.  Your service, first on phone, and your warm welcome at your office deserves a standing ovation.  I greatly admire everyone that I have met informally and formally that work with the Secretary of State.  Your efforts today will long be remembered.  Bravo!” – Cynthia Tsai

“I just wanted to thank you for the very complete and concise instructions you provided.  I have already submitted everything and will have us back in good standing within 7 to 10 business days.  It was a pleasure to deal with your office, and being a new business owner, this was a learning experience.  Thanks for helping us do what we needed to do.” – Terry Kantner

I want to complement you on Roberta. I am disabled & she did an awesome job helping me through the process. I give her a 6 on a scale of 1-5. She did superlatively. I was on the verge of tears when she picked up the phone. She helped me immensely.